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Microsoft Management Summit 2008: Scooter Store PDF Print E-mail
Wednesday, 30 April 2008 00:00

Microsoft’s commitment to virtualized systems has come along at just the right time for The Scooter Store of New Braunfels, TX. This leading supplier of power mobility devices, a Microsoft shop from the outset, was able to make its long-planned move to a virtualized, centralized environment and remain a Microsoft customer.

VP Gary Vogel told GCG that Microsoft made it “easy to evolve” to a configuration that has reduced their number of servers by 59%, saved approximately $500 per month, and provided enough headroom to add on 50% more applications in the future.

According to Vogel, The Scooter Store had specific needs to address. About 50% of their applications are written in-house. The company is subject to constant changes in medical and privacy regulations, and must have the agility to respond to those quickly. They interface with insurance companies, Medicare, and physicians on behalf of their customers, not only processing claims but even setting up physician/ client appointments. There’s just a 35-day processing window for each scooter, and they currently provide 4,000 a month to clients all over the US.

The Scooter Store plans to expand further into equipment needed for “complex rehab” – beds, oxygen, lifts, and ramps – to adhere to its philosophy of helping people live with dignity and independence.